Friday, October 6, 2017

12A – Figuring Out Buyer Behavior No. 1



The segment of people that I chose to interview were the ages of 20-50. Some of these people were buying for themselves and others were buying for their children. Throughout the three interviews I was able to see that the main focus of this service was when they were looking for a new wakeboard. They also would need this service if they just released a brand-new design and thought about switching from their current setup. They would also become aware of their situation when buying a product for their son or daughter.  This situation would also be really important if they outgrew their current board or if it broke.

When talking to these people I found out that the first thing that they do is search for new boards in google. They will type into google things like “New Wakeboards or Wakeboards near me”. They will also talk to their friends that they like to go riding with to get their opinion on what they think they should do. Some of the key things that they look at are brands and the price.

Overall there is an opportunity here because the three that I talked to said at one point they made a bad purchase when it came to buying a new setup. They would of liked to have an option to ride it beforehand to see how it preformed while riding. 

For information searches I would put down many different possibilities of phrases that they would type into google so then my company would pop up with the demos.

2 comments:

  1. Hey Will,
    It sounds like your interviews reinforced what you had already thought about your product which is a definite plus in my opinion. I also found that many of those in my market went to google with fairly basic search terms but it is good to know what search entries to target with marketing. One idea I had about your product/service was that maybe when the new boards came out you could ask the companies if they would be willing to give you a discounted price on the model so that you can lend it out for trials. This would benefit you because you would be saving money, and also the company because it would mean more sales for them. Just a thought.
    Thanks, Zach L.

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  2. Hey Will. I like that you pinpointed where people tend to search for new boards, because that will help where you plan to market your idea. Also the segment you choose is the typically age group where people would purchase a wakeboard. The only thing I would recommend is to think of a more specific segment of people at some point, such as college students or specifically parents of wakeboarding children to eventually target specific groups of people.

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